Broken Spring Replacement
Correct sizing, balance, and safe installation.
- Torsion spring replacement
- Extension spring replacement
- Spring sizing & weight calculation
- Dual-spring conversion
- Post-repair balance test
Sun–Thu 8am–8pm | Fri 7am–4pm | Sat Closed
Garage Door Repair You Can Count On — Same Day, Done Right.
Serving NYC, Long Island, and New Jersey. Springs, openers, cables, off-track repair, and full installations — licensed, insured, and on your schedule.
★★★★★
4.9 / 5287+ verified reviews60-minAvg emergency response
3,000+Repairs completed
Licensed& fully insured
Same‑DayMost repairs completed same day
Up‑FrontEstimate before work starts
Quality PartsSprings, cables, rollers, openers
Same-Day Service
Up-Front Estimate
Licensed & Insured
Parts on Truck
Book Online
Schedule in 60 seconds.Reserve a time window — we’ll confirm quickly.
Garage Door Repair Services — NYC, Long Island & NJ
Professional, dependable service for residential & commercial garage doors.
Opener Repair / Install
Chain, belt, or jackshaft — diagnostics and upgrades.
- Opener diagnostics & repair
- New opener installation
- Belt drive & chain drive service
- Jackshaft & direct drive installs
- Smart home & Wi-Fi integration
Rollers / Cables
Quiet nylon rollers, cable fixes, and hardware tune‑ups.
- Nylon roller upgrade
- Steel roller replacement
- Lift cable replacement
- Hinge & hardware inspection
- Noise reduction service
New Door Installation
Short panel, long panel, raised, flush — clean installs.
- Full door replacement
- Panel style selection & sizing
- Insulated door options
- Steel, wood & composite doors
- Removal & haul-away of old door
Garage Door Tune-Up & Maintenance
Keep your door running smoothly and safely year-round.
- Full hardware inspection
- Spring tension adjustment
- Lubrication of moving parts
- Safety reverse force testing
Garage Door Remote & Keypad Setup
Get back in control — fast programming and reliable access.
- Remote reprogramming
- Wireless keypad installation
- HomeLink vehicle pairing
- Lost remote replacement
Garage Door Cable Repair
Snapped or slipped cables fixed safely and correctly.
- Snapped cable replacement
- Off-drum cable reset
- Bottom bracket replacement
- Safety cable installation
Garage Door Off-Track Repair
Door jumped the tracks? We reset, realign, and test it right.
- Roller reset & track alignment
- Bent track straightening
- Door re-level & balance correction
- Emergency stuck-door release
Safety First
Garage door springs and cables are under extreme tension. If you heard a loud bang, the door feels unusually heavy, or it’s off-track — don’t force it. Serious injury and damage can happen fast.
If the door is stuck open, we prioritize urgent safety issues when availability allows.
Sun–Thu 8am–8pm | Fri 7am–4pm | Sat Closed
Reserve Your Garage Door Service
Submit the form and we’ll confirm quickly.
OPEN NOW
RESERVE NOW
Request goes directly to our schedule.
Why Homeowners Across NYC & NJ Call Us First
Fast response, clean work, and straight answers — every time.
Licensed & InsuredWe show up prepared and do the job safely.
Same‑Day ServiceMost repairs booked and completed same day.
Upfront EstimatesYou approve the estimate before any work begins.
Quality PartsSprings, cables, rollers & openers that last.
Clean FinishWe protect your property and clean up after.
We Service All Major Brands
LiftMaster, Genie, Chamberlain, Craftsman, Linear, and more.
FAQ
Answers to the most common questions we get.
How fast can you arrive?
ASAP is typically within 1 hour depending on availability and location.
Do you offer same‑day service?
Yes — most repairs are completed the same day.
Will I get pricing before work starts?
Yes. We give an estimate before any work begins.
Do you serve all NYC boroughs?
Yes — we serve all five boroughs of New York City, in addition to Long Island and New Jersey.
Do you carry parts?
Yes — common springs, cables, rollers, and openers.
Is it safe to use a door with a broken spring?
No. Stop using it and call us — forcing it can damage the opener and can be dangerous.
S
Sarita T.
★★★★★
"The gentleman who installed my garage motor is outstanding, professional, knowledgeable, patient and very instrumental. I would always call this company to perform any garage work for me. My experience was awesome."
via Thumbtack • Mar 2026
M
Miri L.
★★★★★
"We were extremely happy with the service. Solomon was so pleasant and explained everything. He came within the hour to fix it. My husband and I were thrilled. Thank you Solomon!"
via Thumbtack • Mar 2026
W
Winn T. ✓ HIRED
★★★★★
"Mr Solomon is helpful and reasonable price, I would recommend to anyone."
via Thumbtack • Apr 2026 — Garage Door Repair
A
Aviv A.
★★★★★
"Solomon is my guy ty dude!"
via Thumbtack • Mar 2026
D
Daniel Z.
★★★★★
"Super professional from start to finish. Communication was smooth, showed up exactly when he said, and cleaned up after the job. Would definitely use again if needed."
via Thumbtack • Apr 29, 2026
R
Rachel H.
★★★★★
"Honestly really good experience. Showed up on time, explained everything clearly, and didn't try to upsell anything unnecessary. Work was done clean and quick, garage door works perfectly now."
via Thumbtack • Apr 29, 2026
What Customers Say
Here’s what homeowners across NYC and NJ are saying.
★★★★★
“Spring snapped at 8am and they were at my house in Nassau before 10. Explained everything and the door is quiet again.”
Mike R.Garden City, NY
★★★★★
“Opener was struggling and the door kept reversing. Quick fix + safety check. No pressure, just straight answers.”
Sara K.Hoboken, NJ
★★★★★
“They replaced rollers and adjusted the tracks. Night and day difference — way smoother and quieter.”
Anthony D.Massapequa, NY
★★★★★
“Same‑day install on a new opener. Clean work, walked me through the keypad + remotes, and hauled everything out.”
Jenna P.Jersey City, NJ
★★★★★
“Door went off track and was stuck halfway. They showed up fast and got it working without trying to upsell me.”
David S.Patchogue, NY
★★★★★
“Called at 7am when the spring snapped and they were at my place in under two hours. Quick, clean, and no pressure.”
Marcus T.Queens, NY
Contact
Call for a fast answer. Or use the reserve form above.
What to do before we arrive
Quick steps that help prevent damage and keep everyone safe.
Keep the door closed
If possible, leave the door closed until we inspect it — especially if you suspect a broken spring.
Stop forcing the opener
If the opener strains or the door won't move, stop pressing the button. It can strip gears and bend hardware.
Clear the area
Move cars and items away from the door path so we can work safely and finish faster.
What you get after the repair
We aim for a safe, smooth door — not a temporary “just working” fix.
Balanced door that lifts smoothly✓
Quiet operation with correct alignment✓
Safety check on key hardware & sensors✓
We’ll explain what failed, what we replaced, and what to watch for next.
Help Center & Resources
Quick answers and guides — written for homeowners in NY & NJ.
Common Garage Door Problems
Comparisons
Why OnPoint Pro Doors
OnPoint Pro Doors handles garage door repair across the New York metro area — all five NYC boroughs, Long Island (Nassau and Suffolk), and Northern New Jersey. We are licensed, insured, and built around three commitments: same-day service for emergencies, up-front pricing before any tool comes out of the truck, and a written warranty on every job.
We service every major brand including LiftMaster, Genie, Chamberlain, Craftsman, Wayne Dalton, Amarr, Marantec, Linear, and Clopay. Our trucks are stocked with the most common springs, cables, rollers, opener boards, and panels so we complete the repair on the first visit roughly 92% of the time.
When you call, you get a real person — not a call center, not a scheduling robot. We ask three diagnostic questions, dispatch the right truck with the right parts, and get a technician on-site typically within 60 minutes during business hours.
Our Service Area
NYC: All five boroughs — Brooklyn, Queens, Manhattan, The Bronx, Staten Island. Long Island: Nassau County (Hempstead, Garden City, Massapequa, Hicksville, Levittown, and surrounding) and Suffolk County (Huntington, Smithtown, Babylon, Bay Shore, Patchogue, Riverhead, Hamptons). New Jersey: Hudson, Bergen, Essex, Union counties — Jersey City, Hoboken, Newark, Elizabeth, Bayonne, and surrounding.